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PLEASE NOTE: Our clothing manufacture is in transition from 100% cotton to a material with some recycled polyester. The company that produces our items for us has found that this new material is more eco-friendly, longer lasting, and prints brighter colors. They also promise that it feels very 'cotton-like'.
Our clothing is top quality fabric and individually hand sewn after printing the design. Each piece will be among the best you own!
COTTON FABRIC CHOICES
How is your clothing made?
Each item is manufactured on demand after you order it from a roll of white fabric! They are printed, and then laser cut and sewn.
Exact design colors are not guaranteed as every computer screen and phone displays differently. Design colors may vary slighly between fabric types.
We recommend machine washing in cold water with like colors. Tumble dry low, do not bleach, iron if necessary.
Turn your apparel inside out before washing to preserve the life of your graphic.
Loose ends are completely normal on any shirt. We do not recommend cutting them! Try knotting them instead and any extra string past the knot can be cut off safely.
We make each order on-demand, meaning we print, cut and sew your order after you place it. We think this makes our products pretty special, we hope you agree!
Manufacturing time 5 - 7 business days (Please allow for Chinese holidays).
Delivery Time = Manufacturing Time + Shipping Time
Please note: We do not offer express shipping of any kind, sorry! :(
For domestic (USA) orders: As soon as your order is available for tracking you will be sent an email with a tracking number. Domestic orders are shipped via USPS.
For international orders: As soon as your order is available for tracking you will be sent an email with a tracking number. International orders are shipped via HK Post. Depending on your local countries post office you may be able to track the package through delivery. Many countries do not support this. We recommend contacting your local post office once your order shows as delivered to your local country in the HK Post tracking link.
No Problem! Just send us an email with your name, order number, and your correct shipping address within 24 hours of ordering and we can fix it. On occasion we ship in under 24 hours, we cannot update your address once you have received a tracking email.
If you need to cancel your order please send us an email right away. All orders are able to be cancelled prior to shipment. If your package has shipped and you would still like to cancel you can return your order for a refund minus original shipping costs so long as your product is undamaged and/or unworn.
If you are missing an item or have received an incorrect item with your order, please contact us including the following information:
Wrong item received
Description of the defect(s)
Picture of the defect(s)
Undamaged items and unwashed/unworn apparel can be returned for store credit and must be requested via email within 30 days of the original shipping date. We will NOT accept items that are not in re-sellable condition.
If you are returning items without defects you are responsible for paying to return the item(s) to our fulfillment center.
Once we receive the item back you will be refunded in the form of a gift card via email.
Shipping charges are not refunded when you return an item.
Credits cannot be issued in the form of checks or cash. Shipping costs can not be refunded.
Contact us immediately for instructions.